We recently had a member ask for help with an issue that seemed to be related to tension so we created a quick video to answer the question:

The Question

"I am having trouble with the tension in embroidery mode. It is very loopy underneath. I have increased Auto tension and still loose. I changed needle and then changed tension to 10+ it’s okay but still not the best any suggestions"

The Answer

The Result

Problem resolved πŸ™‚